I am trying to start going through my 2025 tax return but I can't get past a screen offering me Turbotax LIVE Assisted. There is no way not to accept it.

mr_stoloff · ‎June 02, 2025

When I log in to Turbotax it tells me it's moved my info from the last year, which is great, so I click on NEXT and then it shows me a screen where it says 'Based on your new situation we recommend LIVE ASSISTED. There is no way to go past this screen without accepting this product, which I do not want. There is no 'x' or anything. I have taken this day off work to do my taxes and literally can't get started because of this issue. I don't want this product, I just want to get started. Might finally be time to let Turbotax go!

xmasbaby0

TO REMOVE TURBOTAX LIVE

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-liv...

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I am trying to start going through my 2025 tax return but I can't get past a screen offering me Turbotax LIVE Assisted. There is no way not to accept it.