I am one step away from e-filing my 2021 1040 SR return. Turbo Tax states it is unable to transmit due to a Tax Program update that is required. How do I access that?

[lohmang]

I had exactly the same problem on Mac TurboTax Deluxe downloaded: ready to e-file but kept getting "technical hiccup" with just "cancelled" as the reason.  Not particularly conducive to troubleshooting!  I tried removing cookies and enabling pop-ups, but those suggestions did NOT solve the problem.

Solution: Though I didn't receive any notification of updates when I restarted TurboTax, I *manually* checked for updates, and found that there were updates to be installed!  When I installed those updates and restarted TurboTax, the e-files went through with no problems.

[CarissaM]

We are happy to hear manually updating resolved the issue. 

Please let us know if you need further assistance. @lohmang. 

[bernax6]

I have completed my taxes but, cannot efile because i cannot update.  how can i fix this?

[Ebony A]

Did you try the manual update process? @bernax6.

[Holdin12]

I believe I had to uninstall and reinstall Turbotax.  Solved the problem.

[Ebony A]

Glad to hear that your issue is now resolved - thanks for the update @Holdin1.

[mjhan]

This appears to be still an issue with Deluxe 2023. On with support for 2 hours and no resolution. Then got hung up on. Called back and on hold again. Very frustrating and disappointed in TurboTax. Do better folks.

[CatinaT1]

This has been resolved.

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

Also, make sure you have ran all updates. 

If you are using TurboTax Desktop, check for updates under the Online Tab.