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I am on the transmit page but nothing is happening. it says to complete action below to verify you are not a robot but there is not action indicated. Help?

 
1 Best answer

Accepted Solutions
JeanneLO
Intuit Alumni

I am on the transmit page but nothing is happening. it says to complete action below to verify you are not a robot but there is not action indicated. Help?

It sounds like you are missing a CAPTCHA (this is the "I'm not a robot" prompt)

Following these steps should help the issue:

  1. Log out and clear your browser Internet cache. (see directions below)
  2. Close the browser and reopen it.
  3. Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
  4. Log in and try again.

If that doesn't work, see if a different browser than you were using, with cookies enable will solve it.

Here is how you clear your cache:

https://ttlc.intuit.com/replies/3302272

Here is how you allow cookies:

https://ttlc.intuit.com/replies/3301976

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

1 Reply
JeanneLO
Intuit Alumni

I am on the transmit page but nothing is happening. it says to complete action below to verify you are not a robot but there is not action indicated. Help?

It sounds like you are missing a CAPTCHA (this is the "I'm not a robot" prompt)

Following these steps should help the issue:

  1. Log out and clear your browser Internet cache. (see directions below)
  2. Close the browser and reopen it.
  3. Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
  4. Log in and try again.

If that doesn't work, see if a different browser than you were using, with cookies enable will solve it.

Here is how you clear your cache:

https://ttlc.intuit.com/replies/3302272

Here is how you allow cookies:

https://ttlc.intuit.com/replies/3301976

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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