I am having problems up dating 2020 Turbotax software, keeps failing with a Microsoft installer error: 1603 message, is anyone having this problem?

[renders713]

It also states to manually download the updates, but the hyperlink will not download anything...

[DoninGA]

If you are using a Google Chrome web browser there is a probability that the browser will not be able to download the software for the manual update.

If you are using a Windows based personal computer switch your browser to Edge and it should download.

TurboTax support FAQ for a 2020 manual update (Windows) - https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...

[renders713]

I've been able to download the update file, but when executing the file, the error message states that Turbotax 2020 is not installed (but it is), but when trying other options the message seems to indicate I need more memory (my machine has 16G RAM running Windows 10). Any other suggestions?

[DoninGA]

Try re-starting the computer and after the re-start see if the software you downloaded will install.

If the problem persists contact TurboTax support for assistance.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

[billsanders02]

what is error 1603?

[CarissaM]

It usually indicated there is an update needed. Please try to manually update the software. 

If you are having trouble, or need additional assistance, please click here to contact customer service. 

[nms2]

I cannot get anything to work or update properly.  What is wrong with program this year?