You'll need to sign in or create an account to connect with an expert.
This is a user discussion forum. TT Support is closed for the Labor Day holiday.
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent –
https://support.turbotax.intuit.com/contact/
What is the exact reason given for the rejection of the payment ? Maybe we can diagnose your issue.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Benjamine
Level 4
Steve_Saunders
New Member
sharoncruz13
Returning Member
DMHarley
New Member
805492
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.