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jabbermoon
New Member

I accidently shared my moms Colorado tax information on Internet exchange. what can I do to remove it? what else can I do?

 
7 Replies
mesquitebean
Level 15

I accidently shared my moms Colorado tax information on Internet exchange. what can I do to remove it? what else can I do?

What do you mean by "Internet exchange?"   What is that?  Or do you mean this TurboTax forum--AnswerXchange?
jabbermoon
New Member

I accidently shared my moms Colorado tax information on Internet exchange. what can I do to remove it? what else can I do?

It is the internet. I was trying to reprint her taxes and it was not working. I went to the PDF of her taxes and I accidentally hit share with internet explorer. It is with Microsoft. They told me to contact you
jabbermoon
New Member

I accidently shared my moms Colorado tax information on Internet exchange. what can I do to remove it? what else can I do?

I contacted Microsoft and they said to contact turbo tax
mesquitebean
Level 15

I accidently shared my moms Colorado tax information on Internet exchange. what can I do to remove it? what else can I do?

This is mainly a user community forum.  I'm not familiar with that process so I don't have any understanding of what you actually did, or if there's any way to "unshare" it.

You'll have to see if someone else posts in this thread today.  I'll leave a note for other SuperUsers and the Moderator to see if they know what you are referring to.

You could phone TurboTax later today, but I'm not sure what they can do for you, or if they will understand what you did.  But perhaps you can explain it more in a live realtime conversation.  In any case, if you are using Free Edition, it may not let you phone.  Here's how to try.  You'll have to wait until business hours, 5AM-5PM Pacific (8AM-8PM Eastern.)

FAQ:  How do I contact TurboTax?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3401489">https://ttlc.intuit.com/questions/3401489</a>
mesquitebean
Level 15

I accidently shared my moms Colorado tax information on Internet exchange. what can I do to remove it? what else can I do?

Why do you only mention concern about the "Colorado tax information?"   A TurboTax PDF in an online account has both the Federal and State returns in the same file.   Or was this return prepared in the desktop (CD/download) version?
jabbermoon
New Member

I accidently shared my moms Colorado tax information on Internet exchange. what can I do to remove it? what else can I do?

I figured it out. I thought I sent her taxes out on the internet and I didn't. Thank you for trying to help me
mesquitebean
Level 15

I accidently shared my moms Colorado tax information on Internet exchange. what can I do to remove it? what else can I do?

You're welcome.  We're glad it worked out OK for you.

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