962097
You'll need to sign in or create an account to connect with an expert.
Windows or Mac? This is mainly for Windows.
If you need to download your program…..
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
Here's the support article to find the Windows download
Your tax files end in .tax or .tax2015, .tax2016, .tax2017 or .tax2018 etc. They should be in your Documents in a Turbo Tax folder. You should also have the pdf files of each year. Or search your computer for all files ending in .tax. Also if you haven't done it, I would open each year in the program and save it as a PDF file, go to File-Save to PDF so you don't need the program installed to view or print your return in the future like to get a mortgage or loan, etc.
What I would do is just copy the whole Turbo Tax folder that is under your Documents. That should be where the .tax files and pdf files are stored. Copy that folder to a flash drive or best yet is to burn it to a CD or DVD and then you will have a backup of them. Then on the new computer copy the folder (or files) from the flash drive to your Documents folder.
The programs need to be installed from the CD or download them again. You don't need to install them unless you need to amend or open a return.
After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).
Then go to FILE -Open and find your return.
See this article on how to move your tax return to another computer…….
I have the same question, which VolvoGirl didn't answer. Which in fact is never answered when asked in the forum. And which should have long ago been explained on the TT site but of course there's nothing there eg on My Account pages.
==> Here's the question: How do I transfer my TurboTax purchased product to a new PC, retaining the paid license?
Again - I need to move the TT product / software / app - NOT my personal tax files which are simple to copy.
You need to install the program. You can't move it. The License Code is new this year so you will use up one of the 5 installs. Sorry.
I was able to install 2018 business software on a new computer. Transferred .tax2018 files and while opening Turbotax is asking me to pay again $59.99 for the state download. How do i restore my state purchase from the previous laptop?
You will need to reach out to phone support for further assistance with this. To do this, see the link here:https://support.turbotax.intuit.com/contact/
How to download your purchase
https://ttlc.intuit.com/questions/1901289-how-do-i-download-the-software-i-purchased-at-turbotax-com
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
Thank you. You addressed my problem: I have reinstalled TurboTax 2019 Premier but need to install the two states that I had previous installed on a different computer. I'm migrating, so I'm reusing the license code that came with TurboTax Premier, but I don't see how to tell it to download the states that I need.
I'll contact phone support.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
marshalacy
New Member
ffraser1988
New Member
panerje
New Member
Mdiblack
New Member
cottagecharm11
Level 4