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Level 1
March 18, 2021
Question

HOW TO REMOVE THE PREMIUM SERVICE?

  • March 18, 2021
  • 12 replies
  • 111 views
I got a pop up due to the federal return I needed the deluxe for an additional $60, I go to pay and there is an additional charge for the state for $50, when nothing for the state changed

12 replies

Alumni - Champ
March 18, 2021
DaveF1006
Alumni - Intuit
March 18, 2021

When you needed to switch to Deluxe, that took you out of the free version for both the Federal and State return. You can only have a free state return if you are eligible to file a free federal.

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Level 2
February 14, 2024

No absolutely do not see that still. Thanks for making it so hard to cancel a simple membership! Last time I’ll be on here.

DoninGA
Level 15
Level 15
February 14, 2024

@Devin14 wrote:

No absolutely do not see that still. Thanks for making it so hard to cancel a simple membership! Last time I’ll be on here.


How do I remove Premium Services bundle - https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/remove-premium-services-bundle/L9umkwOq2_US_en_US?uid=lsl2bmho