How to Purchase and download windows version with a discount code

[gogators93]

I and trying to purchase and download TurboTax Premier to my computer.  I do not want to start or do my taxes online.  My brokerage company gives me TurboTax for free every year and I was have issues getting the link, so they sent me a discount code to enter when I purchase.  After finally finding the location that I could purchase, when I get to the submit payment, there is nowhere in the process to enter the code for it to discount the cost.  Can anyone help?

[JohnW152]

It's possible that what your brokerage sent you was a license code, as opposed to a discount code.

A license code is a 16-character combination of letters and numbers in the XXXX-XXXX-XXXX-XXXX format. It verifies your software and allows you to finish installing and begin using TurboTax. 

Please see the TurboTax Help article How do I find my license code for TurboTax Desktop? guidance.  There is also contact information at the bottom of the article, in case the text doesn't apply to your situation.

[gogators93]

Thank you JohnW for the reply.  I thought that also but it's a 14 character string.  It's a code that if I do my taxes online, when I submit for filing, I have to enter.  I called TT help this morning and they said that could only be used for online and not applied to the download.  As I need the download, I will have to work it back with my broker.