How to fix state return rejection code: MA_PersonalPropRentalIncome_R17_All.

[mouadallila]

Hi. Massachusetts rejected my return and the rejection code is MA_PersonalPropRentalIncome_R17_All. When I clicked on fix it now it said that an update will be available on February 8th and I need to review my state return that's it and now it's saying the issue is fixed even when nothing has been fixed/updated at all! And it's asking me to re-file again. My Federal return is accepted but the state is rejected. How can I make sure the issue is fixed before re-filing again? 

Thank you.

[CatinaT1]

I don't see that reject code for Massachusetts. There is an update going out overnight tonight. I would update the software in the morning and re-file.

[soneill129]

I got the same message and updated the software today (2/8/24) and it still rejects it.  So frustrating, especially because I have no rental property or income

[mouadallila]

Still rejected after update. 

[devadoss]

Hi 

My MA tax return is getting rejected with below error. pls let me know how to fix this .

MA_PersonalPropRentalIncome_R17_All

[CatinaT1]

Can you try and rerun the Federal and State Reviews and then try and file again.  Please let me know if this works.

@soneill129 

[cgrantp]

it doesn't work. Did it twice now. Went through my whole mass one and re did it. Still being rejected. I get the same rejection code while owning no property in mass

[mouadallila]

Unfortunately it didn't work. I did both reviews federal and state returns but the state return still being rejected every time I submit it.

[CatinaT1]

If you are still getting an error, it would be helpful to have a TurboTax ".tax2023" file that is experiencing this issue. You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions: Go to the black panel on the left side of your program and select Tax Tools.
 

1. Then select Tools below Tax Tools.
2. A window will pop up which says Tools Center.
3. On this screen, select Share my file with Agent.
4. You will see a message explaining what the diagnostic copy is. Click okay through this screen and then you will get a Token number.
5. Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.

Here are the instructions if you are using TurboTax CD/Download:
 

1. Click on Online in the top left menu of TurboTax CD/Download for Windows
2. Select 'Send Tax File to Agent'
3. Write down or send an image of your token number then place in this issue.
4. We can then review your exact scenario for a solution.
5. Please also tell us any states included in the return.

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.

@mouadallila @soneill129 @devadoss @cgrantp 

[mtumenas]

I got the same error and waited, refiled today and got rejected again.

[mtumenas]

Did that- did not work

[mtumenas]

token 1176634

[jimale2024]

I also had this and did update feb 8 in am.  no success.  TTAX needs to dig deeper

[mouadallila]

token number is: 1176665

Massachusetts state return only.

[Abbylou]

HI...I have not answer for you...But I am getting the same message....I am trying to file a non-resident MA state tax return...I just tried it again today...Maybe I will trying it again on Feb 9th.

I read someplace that we may have to paper file the return.

I hope not