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nebirah
Level 4
Feb 6, 2021 3:11 AM UTC
Question

How to disable ReCAPTCHA when logging into intuit.com?

I use an authenticator app on my phone to enter a 6-digit code -- but the website asks for the code AFTER the robot verification process. Is there a way to disable the ReCAPTCHA process so that I enter my username and password, then the authenticator code, and then I'm in?

6 replies

CarissaM
Level 15
Feb 7, 2021 3:47 AM UTC

This is a security method within Intuit, and is required. 

 

As long as you are using the same browser, and have not cleared cache or used an incognito browser, it should not ask for atleast 30 days. 

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Anonymous
Jan 27, 2022 12:26 AM UTC

I have captcha come up after being signed out for 5 minutes. Latest version of Firefox. Very frustrating.

    EbonyL122824
    EbonyL122824
    Level 9
    Jan 27, 2022 4:31 PM UTC

    To disable the captcha and the Google Authenticator, follow the instructions in this link here to disable the two-step verification feature.

     

    @user 4683718

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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