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5 replies

MichelleLO
Level 15
March 16, 2021

Can you please clarify what you'd like to cancel? Are you a TurboTax Advantage subscriber?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    barryw928
    Level 2
    October 15, 2021

    I ordered Turbo Tax Basic only to learn that Windows 7 is no longer supported. How do I cancel? License code: REMOVED

    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    October 15, 2021
    @barryw928 wrote:

    I ordered Turbo Tax Basic only to learn that Windows 7 is no longer supported. How do I cancel? License code: XMS6-JVTL-VC37=69UC

    Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
    Use this TurboTax website to check your orders and payments -
    https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

    abnfin1
    Level 2
    April 2, 2021

    i would like to cancel ORDER #removed

    MichelleLO
    Level 15
    April 6, 2021

    You will need to reach out to TurboTax Customer Support for assistance with cancelling your order.  Please see the instructions in the below TurboTax FAQ:

    What is the TurboTax phone number?

    @abnfin1

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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