How to actually talk to someone

[Missyjo79]

My taxes was rejected and I can’t talk to anyone about this.Does the community think I should just go to a different company with real people I can pay instead of a computer

[xmasbaby0]

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2021 returns took so long for the IRS to process that your 2021 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

[Acanex]

Honestly after 6 years im about to walk. TT is telling me that I have to owe Indiana on top of them taking $1,107 of my income for "County Taxes" and I DONT EVEN LIVE THERE!!! I literally paid almost half of what I paid to Michigan for my state taxes to this county. And I have HR block telling me that Michigan gives a credit for those who have to pay County taxes and TT is saying "oh no no they dont." Im about to go to a company with real people with real tax experience instead of a computer with 0 tax experience. 

It literally just puts in the information and I highly doubt that this site has been updated in the last 10 years.