How to access message from expert

[nb0365kb]

I received an email stating I had a message on Turbo Tax from an expert who I spoke with on the phone. How do I access this message on Turbo Tax?

[Critter-3]

Please see the TurboTax FAQ below for more information:

What is TurboTax Live with Full Service?

https://ttlc.intuit.com/community/taxes/discussion/how-to-contact-my-full-service-expert/00/1950947

https://ttlc.intuit.com/community/expert-review/help/how-do-i-upload-documents-to-my-tax-expert/00/2...

[-CoolBreeze-]

How do I access my communication with a Live Expert from last year? I need some information pertinent to last year's taxes that apply to this year's taxes.

[HeatherPLO]

Please access the Live Expert function by following the step in the Help Article here.  The agent will be able to assist you from there with the prior information.