How in the fuck can you downgrade from Turbo Tax live? On a call with a representative earlier today, she gave me instructions to downgrade at the end, Which didn't work

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How in the fuck can you downgrade from Turbo Tax live? On a call with a representative earlier today, she gave me instructions to downgrade at the end, Which didn't work

How to remove Turbo Tax Live. There are 2 different ways to remove Live depending on how you added it
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

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