1085886
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How do you reset/restart from the beginning?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
ColeenD3
Expert Alumni

How do you reset/restart from the beginning?

Clear and Start Over

 

  1. If you haven't already done so, sign in at TurboTax.com
  2. On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).
  3. Answer Yes in the pop-up to confirm.
  4. After your entries have been cleared out, we'll prompt you to select a TurboTax product so you can start over from the very beginning.

 

How do you reset/restart from the beginning?

Can you please clear and start from the  beginning ?  I have always use the same format over the years ,  now it’s saying I have to pay in taxes ?  And you were charging me way more than you ever have !!

EbonyA
Intuit Alumni

How do you reset/restart from the beginning?

@Lisadingfelder2020 you may start over by using the 'clear and start over' feature. The FAQ below provides further details:

 

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question