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ccfdjam9
New Member

How do you get a company rep on this stupid site?

 
4 Replies
CarolynM
Level 1

How do you get a company rep on this stupid site?

This forum is full of tax professionals employed by TurboTax.

We can answer your tax questions, but we don't have the authority to change fees. 

If you need customer service, call (800) 446-8848.

ccfdjam9
New Member

How do you get a company rep on this stupid site?

Thank you TurboTaxCarolynM!  my husband's & my efile has been rejected by turbo tax. we have changed what they suggested but still not going through. we paid for TT to efile. Is there a solution to how we can efile instead of mailing as a last solution. this is the first time for us to file together. thanks.
CarolynM
Level 1

How do you get a company rep on this stupid site?

What is the reason for the rejection?
ccfdjam9
New Member

How do you get a company rep on this stupid site?

"the AGI for 2017 does not match what the irs has in their database, SO my identity is not confirmed" is the reason. thanks!
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