How do you fix the FW2-001-02 reject code?

[jcr1363-yahoo-co]

This appears to be a turbotax software issue but not sure.

[MichelleLO]

That rejection code is related to the entry of your W-2.  Double-check your entries and make sure all information is correct.  If the information is correct, then delete your W-2 and manually enter it. You will also want to log completely out of the TurboTax website, then clear your browser's cache and delete cookies before attempting to file again. 

[jcr1363-yahoo-co]

I followed the instructions and that didn't fix my error.  The error listed on the return says:

The return cannot be electronically filed due to a processing error related to the other income items listed on 1040 Schedule 1, line 8.

The issue will be resolved, but there is currently no estimated date for when the update will be available.  

It suggests I either wait a few weeks and attempt to resubmit or print and file by mail.

Is this something Turbotax is going to fix?

JR

[RobertB4444]

Sorry, this is an IRS error dealing with processing W2s and labeling them as statutory employees.  They have said they are working on a fix but they have not given a solid date.  I would try again on the 7th (there are supposed to be a number of fixes from the IRS on the 6th).  Once it goes through please come back here and let us know!  There are a lot of folks in the same boat as you.

@jcr1363-yahoo-co 

[BEKanak]

My problem was attributable to nonqualified pension income. TT places the value from W-2 line 11 into both lines 10 and 11 on its internal W-2. Removing the value from line 10 (but leaving the value on line 11) fixed the problem.

[BD1980]

In my case I filed with online TT product that you cannot edit forms. The filing was rejected by IRS error TT code FW2-001-02. For tax year 2022 I  had a distribution from a non-qualified deferred comp plan. Issue is TT populated the associated W2 incorrectly showing the amount of the distribution under box 10 and 11 twice even though I manually entered the W2 information correctly.

The fix I used after reading community messages was to transfer from online to desktop product then edit the flawed W2 form in forms on the desktop version. See link below I received from TT. Note that I entered the distribution amount under the description for deferred compensation plan- visual a little unclear as to what box # that is. Main thing is to not have amount listed twice on W2 form and after editing W2 form to check Form 1040 since a distribution under a non-qualified deferred comp plan new IRS guidance is show that income on line 8 not line 1 which comes from Schedule 1 line 8t.  Finally you need to check 1040 form so there is no double counting of income obviously after a form edit is done. 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/switch-turbotax-on...

[BD1980]

I neglected to write that my W2 showed the distribution amount for non-qualified deferred compensation under boxes 1 and 11. TT then recognized that this was a distribution that warrants different treatment of this income and should populate under Schedule 1 line 8t. Issue is software bug that amended the W2 to show this distribution twice under boxes 10 & 11. When I refiled using desktop version after editing W2 I received message that IRS accepted my return.

[Sheldor]

Seems like this glitch - at least as it relates to non-qualified pension income reported on a W-2 - has been corrected for us online users.  SO glad this has been fixed.  My return was rejected over the weekend, but was accepted today (Tuesday).