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If you are having issues receiving your verification code, please see the below TurboTax help article for assistance. After you request your verification code, make sure to leave the TurboTax window open as closing it will invalidate the code
What if I'm having trouble with my filing verification code?
I had got a letter saying I need to verify identity to receive my federal tax return I need help
Some returns get rejected because the IRS e-file database shows that an Identity Protection PIN (IP PIN) is required for the taxpayer. If you received a CP01A Notice from the IRS with the required IP PIN. The IP PIN must be entered in the return and it must match the IRS e-File database.
Go to the "Federal Tax" tab, select "Other Tax Situations", and choose the "IP PIN" section. Enter the correct IP PIN information and then resubmit your return. If the IP PIN is not entered, this return can't be electronically filed. It will have to be printed and filed by mail. If you need to get your IP PIN:
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