How do I talk to a live person at IRS or mail in my question/issue?

[Irene2805]

You should contact the IRS on the status of your return.  To contact the IRS, please review the steps and information below:

IRS Support Number: (800) 829-1040

To reach a live agent at the IRS support number, follow these steps:

1.      Select your preferred language.

2.      Press 2 for “Personal Income Tax”

3.      Press 1 for “Form, Tax History, or Payment”

4.      Press 3 for “All Other Questions”

5.      Press 2 for “All Other Questions”

6.      Do not enter your SSN or EIN. It will ask you twice; do not enter anything.

7.      Press 2 for “Personal or Individual Tax Questions”

They are available Monday through Friday, from 7:00 a.m. to 7:00 p.m. local time (Alaska & Hawaii follow Pacific Time).

Here are some additional resources you can try:
 

1. Contact a local IRS office.  Click this link for contact information:  Contact Your Local IRS Office
    
2. The Taxpayer Advocate Service (TAS), which is an independent organization within the IRS. Click this link  Taxpayer Advocate Service (TAS)

[Mike9241]

800-829-1040

First choose your language.

Then 2

Then 1

Then 3

Then 2

When asked for SSN  do nothing it will ask twice

Then 2

Then 4

You may then be transferred to an agent. expect to put on hold and you may even be disconnected before reaching an agent 

here's a link to e-mail your question to the IRS.

https://www.irs.gov/help/navigate-irsgov 

some questions the IRS will not answer without a formal written request about a situation. those types of requests usually require the payment of a fee. 

you do have the option of posting your question on this public forum. do not provide any personal info, phone number or e-mail. in such cases, TT will delete the contact info because it doesn't want you to be contacted by a scam artist or be the victim of identity theft.