Get your taxes done using TurboTax

800-829-1040

First choose your language.

Then 2

Then 1

Then 3

Then 2

When asked for SSN  do nothing it will ask twice

Then 2

Then 4

You may then be transferred to an agent. expect to put on hold and you may even be disconnected before reaching an agent 

 

here's a link to e-mail your question to the IRS.

https://www.irs.gov/help/navigate-irsgov 

 

some questions the IRS will not answer without a formal written request about a situation. those types of requests usually require the payment of a fee. 

 

you do have the option of posting your question on this public forum. do not provide any personal info, phone number or e-mail. in such cases, TT will delete the contact info because it doesn't want you to be contacted by a scam artist or be the victim of identity theft.