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How do I request a refund for the ONLINE state TT product?

Turbotax has a math error while calculating NC Part Year income so I can't use TT to complete my NC return.

 

TT is ignoring Coverdell ESA income even though it's entered in the federal return. The only way I could reasonably determine the return was incorrect was by first paying for the NC TT and then printing the return , and then I could tell a worksheet was not properly including the ESA amount (its shown in a subtotal but not added to the final total). I spoke with TT Support but they suggested I upgrade to a paid live service which I dont want to do. 

 

 

 

 

 

 

 

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ee-ea
Level 15

How do I request a refund for the ONLINE state TT product?

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