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How do I report software bugs? Ive done the feedback thing for several issues with my GA state return but don't get a fix or response. Cant even file fed?

On the income allocation page the total is a fixed $0 amount and won't allow change. Also no way to add IRA and rental income allocations. And why no pre-fill from my fed form?
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PatriciaV
Expert Alumni

How do I report software bugs? Ive done the feedback thing for several issues with my GA state return but don't get a fix or response. Cant even file fed?

If your federal return entries are not being transferred to your state return, you may wish to remove the state and add it again. This may allow the software to transfer the information correctly.

 

First, log out of TurboTax Online, refresh your browser, and clear your cookies and cache. Then restart your browser and log into TurboTax again.

  1. From the left menu, select State and then select Continue on the Let's get your state taxes done right screen.
  2. On the Status of your state returns screen, select Delete to the right of your state, then answer Yes.
  3. Go to any section of Federal taxes, then return to the State topic and add your state again.

If you’ve already paid your state fees, you can’t delete your return, but you can start over by selecting Start Over next to your state return on the Status of your state returns screen.

 

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