How do I remove a discount code link

[sugarbear_2020]

I started my taxes from an email link from my credit union and it gave me a discount. I want to remove that and add a service code from turbo tax for a greater discount because the turbo tax service code isn't working. How do I do it? I tried clearing cache, cookies and a different browser.

[MichelleLO]

Have you tried entering the service code to see if that will override the discount? Please see the below help article for instructions. 

Where do I enter my service code?

If that does not work, please comment back so we can further assist. 

[sugarbear_2020]

Yes as I stated I tried that first. 

[HeatherPLO]

For further assistance with this matter, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

@sugarbear_2020

[thphuong23]

I have 2 discount code 

1. $15 from Robinhood

2. 20% from turbo tax

I wasn’t able to remove $15 Robinhood discount 

How can I remove $15 discount code? So I can enter 20% discount code. 

[SForrestLO]

Please see this Turbo Tax help article for more information.

Where do I enter my service code?Please see this help article regarding Affiliate Discounts. 

How do I get my TurboTax affiliate partner discount?
 

[thphuong23]

I’m unable to enter service code. The code I received from TurboTax email was encrypted.

My account was stuck with $15 off from Robinhood. I couldn’t remove this code. 

[SForrestLO]

There is no way for you to remove a code if you logged into Turbo Tax using the Robinhood website. For further assistance, please contact support as they may be able to remove it.

This FAQ will provide you with the steps to contact an agent. 
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily.

@thphuong23