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2 replies

VolvoGirl
Level 15
December 20, 2019

Do you have another browser on your computer?  What browser are you using now?  You can download Chrome or Firefox.

Level 2
January 20, 2020

I have Firefox and Safari. My operating system (OSX 10.8.5)

won't allow update. I have been using turbotax for years with this system. Now I can't get to my account.

DawnC
Level 15
January 20, 2020

You only need a browser if you are using TurboTax Online.  Here are the Minimum system requirements for TurboTax Mac software.

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Level 2
January 20, 2020

I opened in chrome as well and neither Microsoft or chrome won't allow me to sign in

Level 15
January 20, 2020

You can open Turbo Tax from any browser you wish to use. 

 

To open in a new browser, please go to https://turbotax.intuit.com/personal-taxes/online/

 

You will be required to sign in using your username and password. If you do not remember your login credentials, please click here- Forgot your TurboTax Online User ID or password? - Community

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