How do I make an entrywhen the screen won't let me?

[LinaJ2020]

Have you already filed? 

If you have not filed, let's try to log out and sign back in the program.  If it does not work,  clear your cache and sign back into the program.

To clear cache, click here 

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

If you have already filed, you would not be able to return to the program to enter unless your return is rejected for whatever reasons.  To add information, click here: Fix a reject  If your return gets accepted, you cannot return to add.  You might need to amend it if any edition is desired.

[lindalmayer]

Problem still not solved. Can't file yet due to problem within the program itself. It says there's a snag and will not let me proceed. Very disappointing. I am expecting an e-mail to confirm the problem is cleared up via lady from turbo tax whom I contacted by phone. Hope I can get my taxes filed sooner than later. Thank you.

[Anonymous]

See this FAQ regarding When you get the snag error message. You can opt in to be notified when the issue is resolved by clicking the link within the FAQ.