@Loremar2022 wrote:
created a free fed account yesterday and had some trouble with PW. Changed PW and continued to proceed with filling in the forms. I thouht I was finished, but could not access acount. It did not my usedid nor my PW. Please advise!
[email address removed] [email address removed] Thanks
This is a public Internet forum. For your privacy/security you should not post any personal info in the public forum.
If you're having trouble accessing your account, we can tell you how to be sure you don't have multiple User IDs (many people end up with more than one account.) And the process will also allow you to reset the password. Finally, I'll include a paragraph at the end about how to get back into your account using your SSN and other info.
To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below. When using the Account Recovery tool, try using your phone number first--if you can still access it. After that, if necessary, then run the tool on your email address(es) or User ID you can access.
NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.
https://myturbotax.intuit.com/account-recovery
If still no luck after running that on your phone number you can still access and the email address(es) that you can access, or User ID, here's another method:
Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.
