How do I get my 6-digit code to complete the filing? I never received by 6-digit code, despite requesting it be resent (yes, I checked my spam folder...not there). Help!

Forum|Forum|5 years ago
October 16, 2020
3 replies
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DoninGA

Level 15

A 6 digit Identity Protection PIN (IP PIN) is provided by the IRS after you have reported an Identity Theft using Form 14039 in a prior tax year. The IP PIN is mailed to you each year in December or January by the IRS.

Go to this IRS website for retrieving your IP PIN - https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

To enter a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

Or enter ip pin in the Search box located in the upper right of the program screen. Click on Jump to ip pin

NOTE: If you are unable to retrieve your IP PIN, the 2019 tax return will have to be printed and mailed.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

DoninGA

Level 15

If you are referring to the verification code -

See this TurboTax support FAQ if you are having trouble receiving the verification code - https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/01/26499

mholroyd1878Author

Level 2

Thanks, but nope, this did not answer my question (my fault, as I wasn't clear)...talking about the 6-digit PIN Turbo Tax sends you just before you file electronically. It finally arrived, but took about an hour and a half.