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New Member
posted Jun 14, 2024 3:59:22 PM

How do I get a verification code if my phone number is wrong?

I corrected my phone number in my profile but it still shows the wrong number, how do I get verification code?

0 2 8843
2 Replies
Level 15
Jun 14, 2024 4:46:55 PM

See this TurboTax support FAQ for issues with a verification code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/trouble-filing-verification-code/L6X76gZlE_US_en_US?uid=lxfc80rp

Level 9
Jun 14, 2024 5:05:21 PM

Fill out the account recovery form in this article.  You need to include a picture of your drivers license.  It will take about 24 hours for security to assign your new phone number.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-turbotax-account/L3GhqZLVE_US_en_US