How do I find out my 5 digit code from last year that they want me to put in

[DanielV01]

For your AGI, try 0 instead.  There is a possibility that the IRS does not have last year's AGI in their system, especially if you paper-filed your return. 

If that doesn't work, then double-check your AGI by following the instructions in this Help Article:  How do I find last year’s AGI?.  Sometimes the AGI is actually a different number than what we think it is.

As far as your PIN is concerned, you have the option to either use last year's PIN or choose a new PIN.  The PIN can be any 5 digits.  Since you didn't e-file last year, then select this option.  

[Jwarpix]

I found this be incorrect. I keep getting rejected by not having the correct 5 digit pin. Turbo Tax team really needs to address this issue. 

[DaraLO]

@Jwarpix Your self-select PIN is not something we keep on file.  However, if you have last year's AGI (Adjusted Gross Income) you can use that instead of a self-select PIN.  The following Help Article can help you locate last year's AGI:  How do I find last year’s AGI?

[Trouble4sure]

How do I get my pin?

I am having issues reporting sick pay and taxes in Ohio. It says the payers state doesn't match.

[Jwarpix]

Hey folks

if this your first time  to e-file, leave the AGI at 0. This will allow your taxes to be accepted by IRS. It took me a while to figure this out as Turbo Tax stated you must match AGI to be accepted, not the case here.

[AshleyLO]

@Lmitchell7 Did you have a specific question that we can assist you with? 

[Lillian Andrews]

Pin number

[Lillian Andrews]

My pin number

[MoniqueLO_]

Please see below for information on how to retrieve your IP PIN.

https://ttlc.intuit.com/community/irs/help/how-do-i-get-my-6-digit-ip-pin/00/26252

[mesquitebean]

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@Lillian Andrews wrote:

My pin number

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What kind of PIN?   Are you referring to a 6-digit IP PIN  (Identity Protection PIN) provided by the IRS, or are you referring to a 5-digit Self-Select PIN that you used to sign your 2019  return last year?

[92cindy]

is there any way yall could help me with finding out what my PI number is or how to get it

[mesquitebean]

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@92cindy wrote:

is there any way yall could help me with finding out what my PI number is or how to get it

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What kind of PIN? Are you referring to a 6-digit IP PIN (Identity Protection PIN) provided by the IRS, or are you referring to a 5-digit Self-Select PIN that you used to sign your 2019 return last year?

If you are referring to the 5-digit Self-Select PIN, most people who no longer have it choose to verify their 2020 efiling with the 2019 AGI instead, using the AGI field instead of the PIN field.  The program will still ask you to select a new 5-digit Self-Select PIN, which can be used next year.

[Myiahj]

I need ip pin to file taxes

[KathrynG3]

If you already have an IP PIN, but need to retrieve it, see: Retrieve Your Identity Protection PIN (IP PIN). Otherwise, see: How do I get my 6-digit IP PIN?

Once your identity is verified with the IRS and you have received an IP PIN and added it to your return, you can still e-file. To report your IP PIN, follow these steps:

• Inside TurboTax, search for IP PIN (don't forget the space) and then select the Jump to link in the search results.
• On the Identity Protection PIN screen, answer Yes and enter your IP PIN in the space provided.

For more information and TurboTax support, see: 

TurboTax: What to do if you suspect tax-related identity theft

IRS: When to file a Form 14039, Identity Theft Affidavit

[tonymartinez69]

Re: How do I find out my 5 digit code