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See https://turbotax.intuit.com/personal-taxes/past-years-products
You need to use a 2020 desktop version of TurboTax (which must be installed and run on a computer).
online is no longer available for 2020 and you can not e-file it. you must purchase a version of the desktop app and then print and mail your return.
https://turbotax.intuit.com/personal-taxes/past-years-products
make sure your computer meets minimum system requirements
https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements
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