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dlh440
New Member

How do i file for free??? turbotax pushes me to pay?

i made the mistake of using deluxe last year and now it redircts me to deluxe services
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2 Replies
ee-ea
Level 15

How do i file for free??? turbotax pushes me to pay?

TerukoL
Intuit Alumni

How do i file for free??? turbotax pushes me to pay?

If you started your tax return in a different product, you must clear and start over to switch to a lower-priced product. This will erase all the info you've entered so far and you'll start again by answering a series of questions about you and your taxes.

 

If you already paid with a credit card or had the TurboTax fee taken from your refund, it's too late to switch products. If you chose to deduct the fee from your refund, but haven't yet completed the agreement, do this:

  1. Select File from the menu
  2. Select Revisit next to Step 1 on the Just two more steps and we'll file your returns screen
  3. Select View payment options
  4. Select Pay with Credit Card, then cancel the credit card option
  5. You're able to clear and restart your return

You can also reduce your TurboTax fees by removing add-ons:

Please click How do I switch to a cheaper TurboTax Online product? to learn more. 

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