How do I file 2023 TY on Turbotax? I filed an extension and we had a natural disaster which earned us a further extension until Feb 2025. I used TurboTax to file the ext

[ericandgreta]

I filed an extension and we had a natural disaster which earned us a further extension until Feb 2025. I used TurboTax to file the extension but when I log in, everything is geared toward TY 2024 and no options for TY 2023. I cannot see the extension I filed and I don't see options to continue filing for TY 2023.

[xmasbaby0]

Online preparation and e-filing for 2021, 2022, and  2023 is permanently closed.

Note:  The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac.  It cannot be used on a mobile device.

To file a return for a prior tax year

 If you need to prepare a return for 2021, 2022, or 2023  you can purchase and download desktop software to do it, then print, sign,  and mail the return(s)

https://turbotax.intuit.com/personal-taxes/past-years-products/

You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.

Remember to prepare your state return as well—if you live in a state that has a state income tax.

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0... 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

[DoninGA]

The TurboTax online editions are only for tax year 2024.  To complete a 2023 tax return you will need to purchase and download one of the 2023 desktop editions to install on a personal computer, Windows or Mac.

Go to this website for the 2023 desktop editions - https://turbotax.intuit.com/personal-taxes/past-years-products/

You will need to download the 2023 tax data file to continue the 2023 return you started.

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2024 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download .tax file

After the 2023 TurboTax desktop edition is installed click on the File menu at the top left of the desktop program screen.  Click on Open Tax Return and browse to the location where you downloaded the tax data file.

A 2023 tax return can only be printed, signed, dated and mailed, it cannot be e-filed using TurboTax.

If you paid for one of the 2023 TurboTax online editions you will need to contact TurboTax support so that they can push a 2023 desktop installation file to your download account at no charge.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax