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If you are using TurboTax Online you can only prepare and file
one return per account. If you need to prepare another return, another
account will need to be used/created. You can create up to 5 accounts with the same email address. The TurboTax product will need to be purchased under each account.
I have been trying to create a turbo tax return account to no avail it keeps telling me errors all the times what could be the problem?
When you use Online TurboTax, you get one return per fee. Each return needs its own account and user ID. If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.
When you use Desktop TurboTax, which you install from a CD or download to your own hard drive, you can prepare and e-file multiple returns for the cost of the software. You can e-file up to 5 Federal returns—more if you mail the additional ones. If you have multiple returns to prepare for family members, Desktop is more cost effective.
Desktop --unless you specifically buy federal Deluxe only from a retailer-- will include the software for one specific state. You can prepare as many returns for that state as the number of federal returns you prepare. E-filing state returns is an extra fee which can be avoided by printing and mailing the states. Additional--other--state software is an additional fee for the software.
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