How do I enter my 1099-INT and 1099-DIV manually? Turbotax will not let me get out of import (from brokerage) loop

[Rob157]

When I try to update interest and dividends, I am put into a loop to import from the brokerage, without being allowed to EXIT!!!!  - OR - type the interest and dividends manually.  There is something broken here because there is not even a "BACK" button!!!

[SharonD007]

Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.

To type in your interest and dividends, follow the instructions below:

1. Open TurboTax
2. Select Federal from the menu
3. Select Wages & Income
4. Select Show More at the section Investments & Savings section
5. Select Start next to Interest on 1099-INT
6. Select Enter a different way to type in your1099-INT
7. When finished, select Add Investments to add your 1099-DIV

Refer to the TurboTax articles Where do I enter Form 1099-INT?