TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Question

How do I download a refund request form?

Forum|Forum|7 years ago
June 4, 2019
9 replies
135 views

No text available

MichelleLO

Level 15

To request a refund for a TurboTax CD/Download product, please click the link below:

https://support.turbotax.intuit.com/forms/refund-request.jsp

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

johncurley

Level 2

Hi, and thanks in advance for your help.

I purchased a TurboTax product yesterday, 07/08/2019, for $79.99, but I have discovered I do not need it.

Please let me know what else I can do, and thanks again,

John

xmasbaby0

Level 15

Please edit your question and remove the personal information from this public website that can be seen by scammers and identity thieves who would love to contact you and pretend to be from TurboTax.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Traivonjones23

Level 2

Qty Item Amount

1	TURBO TAX ONLINE STATE LA TAX YEAR 2019 PREP	$50.00
1	TURBO TAX LIVE MAX TAX YEAR R 2019	$60.00
1	TURBO TAX LIVE SELF EMPLOYED TAX YEAR 2019	$170.00
	Sales Tax:	$14.37
	Total:	$294.37

You can pay online or we will automatically debit your account on 04/03/2020.

DMarkM1

Level 15

Here is a link to request a refund for a TurboTax cd/download product.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

kyackman

Level 2

My code is [social security number removed] when will I get my refund??????

Pist

Level 2

I need to talk to someone

DaraLO

Level 12

Use the form in the following Help Article to request a refund for TurboTax Desktop, TurboTax Online, and TurboTax Live (purchased from a retail store): How do I request a refund for my TurboTax product?

For additional assistance, please reach out to our phone support team: What is the TurboTax phone number?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

james roper

Level 2

I'm not happy with my turbo tax I have had nothing but trouble on here and I want my money back please is 185.11 thank you

MichelleLO

Level 15

In this public forum, we do not have access to your personal account information and are not able to provide assistance with a refund request. Please reach out to TurboTax Customer Support to request a refund. Use the keywords billing issues so you get to the right person.

What is the TurboTax phone number?

@james roper

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

carju1

Level 2

To whom it may concern,

I have talked to several representatives about my situation. I was charged for self employment on my refund tax forms. I was told by the PA to send an email to justify my issue about the $89.00 I was charged for sel employment. I am not self employed. And I am requesting a refund that was taken out of my Federal refund. Please refund my payment along with my direct deposit return.

Sincerely,

JULIE [PII removed]

Cass0317

Level 10

Please see the TurboTax FAQ below to request a request a refund for my TurboTax product:

How do I request a refund for my TurboTax product?

@carju1

monicahaynes97

Level 2

a product refund

DoninGA

Level 15

@monicahaynes97 wrote:

a product refund

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

Jyb0827

Level 2

Trying to get a TurboTax request refund form

DoninGA

Level 15

@Jyb0827 wrote:

Trying to get a TurboTax request refund form

Kathleen6136

Level 2

Looking to get a refund on my payment I never submitted

DoninGA

Level 15

@Kathleen6136 wrote:

Looking to get a refund on my payment I never submitted

If you mean a refund of the TurboTax online account fees because you did NOT file the tax return and you did NOT print the tax return then you will need to contact TurboTax support. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax