How do I delete my turbo tax online account

[DoninGA · Accepted solution]

The TurboTax online account cannot be deleted.  However, you can clear the tax return and then just abandon the account.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return. Click on Tax Tools on the left side of the program screen while working on the 2022 online tax return. Click on Clear & Start Over.

[bluedeb · Accepted solution]

You cannot delete accounts but you can have the account deactivated.

Quickbooks: Please call Intuit customer support to ask them to delete an account: 1 (800) 446-8848.

TurboTax: TurboTax accounts cannot be deleted. As long as you haven't paid your TurboTax Online fee (or registered a cost-free version), you can clear any data you entered using the Clear and Start Over feature. 

Once you've paid or registered, the law requires Intuit to store copies of your return. These are the same requirements imposed on all accountants, CPAs, and other professional tax preparers. (Fees paid through Refund Processing and pre-paid code also count as "paid.")

You can, however, deactivate a TurboTax account:

• For TurboTax Online users – sign in to your account, click Contact and type your question to talk to a live expert. You need to be using a paid version of TurboTax.
• For TurboTax Desktop users or other situations, type a question here and make sure to select your product.

You will need to supply identification documentation to substantiate who you are.