You'll need to sign in or create an account to connect with an expert.
If you purchased the CD/download you cannot use the license code to pay for online TurboTax. You will need to seek a refund for the CD/download and then pay the online fees when you are ready to file your online return.
To request a refund from TT ; https://support.turbotax.intuit.com/forms/refund-request.jsp
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
heavenlystar
New Member
Swu33
Level 1
Swu33
Level 1
tien1
New Member
elizabethkrenick
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.