How do I change the full service fee to basic?

Forum|Forum|5 years ago
December 6, 2020
3 replies
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TurboTax Live Basic Online

xmasbaby0

Level 15

CLEAR AND START OVER

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

VolvoGirl

Level 15

There is no regular Basic. LIVE Basic is the Free Edition with Live added on.

How to remove Turbo Tax Live. There are 2 different ways to remove Live depending on how you added it

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

Once you remove Live from Live Basic you will be put back into the Free Edition.

DoninGA

Level 15

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.