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styoneta
New Member

How do I change my password when I can't remember my old password?

Old password required when changing password.
1 Reply
AkinaLO
Employee TurboTax Specialist

How do I change my password when I can't remember my old password?

If you’re still unable to recover your account, select Try something else on the Account Recovery page. We’ll ask additional questions to verify your identity.

Please refer to the FAQ below. https://ttlc.intuit.com/replies/3302318




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