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Best answer by CarolynM

Go to Intuit Account in the bottom of the black column

23 replies

CarolynMAnswer
Level 12
June 1, 2019

Go to Intuit Account in the bottom of the black column

Level 2
February 17, 2020

i tried that and it says invalid credentials, i no longer have my old email address and now i cant finish my taxes. can i send it to my phone # instead?

DMarkM1
Alumni - Intuit
February 17, 2020

Yes you can get code sent to your phone.  Here is a link to help with getting code for forgotten information.  If needed, you can also go here for account recovery options.  

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Level 2
December 2, 2019

For the last 4 years I've used a certain user name and email address. I've recently changed my user name and password. How can I sync or transfer my old tax return information to my new email?

Level 2
February 17, 2020

How do I change my email address 

Alumni - Intuit
February 17, 2020

Please follow these steps: 

  • Log into your TurboTax online account.
  • Select Intuit Account in the lower left corner of the screen.
  • Click on Sign In & Security.
  • Select Edit next to the information you want to update.
  • Update the information.
  • Click Save.

See also this.

 

 

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Level 2
July 14, 2020

I cant open my account. The email address needs updated.  Trying to do my taxes

 

Level 2
February 12, 2021

How do I change my email account that listed

Level 15
February 12, 2021

For instructions on updating your email address, please see the below FAQ:

How do I change my TurboTax account email?

@tbelcher

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Level 2
February 11, 2022

How do I change my email address

 

DoninGA
Level 15
Level 15
February 11, 2022

@3847Larch wrote:

How do I change my email address

 


See this TurboTax support FAQ for updating your TurboTax account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

Level 2
March 11, 2022

how do i change my email and phone number i cant finish my taxes 

 

BrandiLO1
Level 7
March 11, 2022

If you no longer have access to your email address or phone number and can't access your account, you can update your information using the form here.