Skip to main content
Level 2
June 3, 2019
Solved

How do I cancel next years software

  • June 3, 2019
  • 1 reply
  • 11 views
I want to cancel the 2017 software package. You failed to send in my 2015 returns and I had to mail the 2016 as you kept having issues. when attempting to send iiit.
Best answer by Kat11_2

I assume you're referring to the TurboTax Advantage program (auto-ship of tax software each year).  If you'd like to cancel your subscription as an Advantage member, please use the info below.

https://ttlc.intuit.com/replies/3301832

1 reply

Kat11_2
Alumni - Champ
Kat11_2Alumni - ChampAnswer
Alumni - Champ
June 3, 2019

I assume you're referring to the TurboTax Advantage program (auto-ship of tax software each year).  If you'd like to cancel your subscription as an Advantage member, please use the info below.

https://ttlc.intuit.com/replies/3301832

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
Level 2
April 23, 2021

I just signed up and paid to talk to a live person and that didn't happen. Want to cancel but don't know where to go

Level 15
April 25, 2021

Please contact customer service: What is the TurboTax phone number?

 

@fishinginlewiston

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"