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Level 2
Jun 3, 2019 8:07 PM UTC
Solved

How do I cancel next years software

I want to cancel the 2017 software package. You failed to send in my 2015 returns and I had to mail the 2016 as you kept having issues. when attempting to send iiit.
Kat11_2
Kat11_2Answer
Level 15
Jun 3, 2019 8:07 PM UTC

I assume you're referring to the TurboTax Advantage program (auto-ship of tax software each year).  If you'd like to cancel your subscription as an Advantage member, please use the info below.

https://ttlc.intuit.com/replies/3301832

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

3 replies

Kat11_2
Kat11_2Answer
Level 15
Jun 3, 2019 8:07 PM UTC

I assume you're referring to the TurboTax Advantage program (auto-ship of tax software each year).  If you'd like to cancel your subscription as an Advantage member, please use the info below.

https://ttlc.intuit.com/replies/3301832

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
Level 2
Apr 23, 2021 7:53 PM UTC

I just signed up and paid to talk to a live person and that didn't happen. Want to cancel but don't know where to go

Employee Tax Expert
Apr 25, 2021 6:39 PM UTC

Please contact customer service: What is the TurboTax phone number?

 

@fishinginlewiston

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