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sutherlandws
Returning Member

How do I cancel a partially completed tax return on the free version of TT online?

I apparently started a return using the free version of TT on the website. I purchased TT Premier (CD) and used that. Each time I log into TT, it says (let's continue with your return). How do I cancel this partial return?
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3 Replies

How do I cancel a partially completed tax return on the free version of TT online?

How do I cancel a partially completed tax return on the free version of TT online?

But what do you mean each time you log in?  If you have the Desktop program installed you should not by logging into Online for anything.  And I don't think by clearing it out will stop it from asking you to finish.  

sutherlandws
Returning Member

How do I cancel a partially completed tax return on the free version of TT online?

I do have the CD.  But when I was trying to get help from Intuit, I logged into my account at TT.com to try to find the live help. When I did this, the only option on the site was to start a return.  I assumed at some point I would be given some indication of how to get the help I needed, but quickly found out that was not the case.  So I logged out. When I logged in again to access the TT community, I was taken back to the point in the free return where I had abandoned it.  Someone just helped me finally figure out how to abort.

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