You'll need to sign in or create an account to connect with an expert.
You may not have indicated you were in the Military during 2019 when you edited your name in the My Info section. Go back there and edit your name (or spouse's name) to make sure it is entered properly.
Or are you or spouse an officer, (or General/Admiral ) ?
WAIT....not allowed if you use "LIVE" version.
IF you have not connected with a LIVE agent yet, or don't want to use it:
(edited)
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/01/27312
............Dang...had to Edit the "LIVE" Removal URL above
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
Paul177
Level 2
Hsinnett
New Member
ragekjh
New Member
brakeshoe87
Level 2
pmbrad
Returning Member