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Do you have a TurboTax Online account?

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How do I access my purchase if my computer does not have minimum requirements?

Can't download and don't want to update my system as I am planning on buying a new laptop in the future.

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1 Reply
ThomasTR
New Member

How do I access my purchase if my computer does not have minimum requirements?

If you don't have the proper system requirements than I would suggest getting a refund for the desktop version of TurboTax Deluxe and purchasing the online version. You won't have to pay for the online version until you file. I am going to provide you with the link that will take you to the products page https://turbotax.intuit.com/personal-taxes/online/ from there you will need to sign in with either your username or email address associated with the TurboTax account you have now and you should be good to go.

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