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nancy1540
New Member

How come I am being charge a double fee?

 
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1 Reply
AnnaB
New Member

How come I am being charge a double fee?

The additional charge is only if you opt to pay with your refund since it requires using a third party to process your refund.  You can pay with a credit or debit card to avoid this charge.

Note: Direct deposit to a bank account does not have an additional charge.

Please see the article below to remove the Refund Processing Service.

https://ttlc.intuit.com/replies/5007885

If you have a state return, there is an additional charge of $36.99 per state (subject to change).  The state return is only free in our Federal Free version during our Absolute Zero promotion (or if you qualify to use the Freedom edition).

You can look at your fees to see what you are being charged using the steps below.

https://ttlc.intuit.com/replies/420209

You may qualify to use the Freedom edition of TurboTax if you meet one of the following requirements:

  • Military service member with adjusted gross income less than $64,000
  • Adjusted gross income less than $33,000 (for non-military members)
  • You will receive the Earned Income Credit (EIC or EITC)

Please refer to the article below for more information regarding the Freedom edition.

https://ttlc.intuit.com/replies/3491786






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