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mitchcox4303
New Member

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

This is absolutely insane. I've never had to deal with anything like this with TurboTax before. I do the updates, it says the updates are successful, and then the next time I open it, BAM, gotta do another friggin' update. What could these updates possibly be doing? Are the tax laws changing by the [profanity deleted] hour?

40 Replies
fanfare
Level 15

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

As I understand it from other posts, MAC turbotax has decided to force updates whenever available, sort of like Windows 10. perhaps their software is buggy.
litebkt
Level 2

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

I have had this same expletive problem for the past five years with TurboTax. I'm pretty expletive sick of it. When are the expletive expletives going to fix this expletive software?
kvasdbills
New Member

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

I have the same problem. If I do not download the full 220MG update, it will not access my return. I have never had this problem with the MAC version. What can be done about this.
litebkt
Level 2

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

I'm thinking that TurboTax is resting on its laurels. I've been a loyal customer since they introduced TurboTax. That's something like thirty years or more. Next year, I'll be shopping for something else.
Kat
Level 15
Level 15

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

@kvasdbills @litebkt You are posting on year-old thread.  Can you tell specifically what issues you're having?  Thanks!
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
litebkt
Level 2

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

I had to "update" every time I opened the application this year. And last year. And the year before that. And the year before that. With slow internet, this can take all day. Are updates released every day? This happens months after April 15th as well. The update is in excess of 250Mbytes. I'm running on a Mac with the most recent release of the operating system.
litebkt
Level 2

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

Every year, I've come to this forum and every year I find the same answers. The problem has never been addressed. I DON'T have this issue with ANY other software I own.
kvasdbills
New Member

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

Kat, Every time I open TT. it wants to download 220mg of date - the original download I believe. I have it now that it will ask if I want to download and if I skip the download, it does not find my tax return. It basically stops. So, I have to download the whole thing, for an extended amount of time, EVERY TIME, to access my return. I have run TT on a MAC for years and never had this problem. Almost finished, so should not have to go through this ridiculous process too many more times.
kvasdbills
New Member

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

Kat, Every time I open TT. it wants to download 220mg of date - the original download I believe. I have it now that it will ask if I want to download and if I skip the download, it does not find my tax return. It basically stops. So, I have to download the whole thing, for an extended amount of time, EVERY TIME, to access my return. I have run TT on a MAC for years and never had this problem. Almost finished, so should not have to go through this ridiculous process too many more times.
Kat
Level 15
Level 15

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

@litebkt @kvasdbills I'll share your comments with other SuperUsers and also with TurboTax Moderators.  Hopefully, someone will have some input tomorrow.  I'm not a Mac user so I'm clueless.  But if this issue goes on year-over-year, it should certainly be investigated.  So sorry and thank you for your patience.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
kvasdbills
New Member

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

Kat, it is only happening on the 2018 version - problem free for all previous years.
Kat
Level 15
Level 15

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

Thanks, @kvasdbills.  Looks like @litebkt has the problem each year.  I'm hoping someone can shed some light on this problem today.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
macuser_22
Level 15

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

See my answer below.    This is almost always due to a local Mac file that has lost it's r/w permissions or has become corrupt.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
macuser_22
Level 15

How come EVERY TIME I open my Turbo Tax to continue working on my return, I get a message for another [profanity] 185MB update? This is RIDICULOUS with this product?

There have been cases when the re-install does not help.  If that happens then to troubleshoot, switch to (or create) a different User account on the Mac that is an administrator account and install TurboTax in that account.  If there is no problem in the other user account then there is some other basic corruption in the first user account.   That is an issue for Apple support.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
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