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sall3
New Member

How can I stop TurboTax from only either taking me to a page that just says “undefined” and nothing else, or just logs me out completely?

When I ask for help it says I need to amend and old tax return but that is not correct. Please help
2 Replies
seanpat6283
New Member

How can I stop TurboTax from only either taking me to a page that just says “undefined” and nothing else, or just logs me out completely?

Having the same issue, both desktop and mobile.

JeanneLO
Intuit Alumni

How can I stop TurboTax from only either taking me to a page that just says “undefined” and nothing else, or just logs me out completely?

Please follow the instructions in this TurboTax FAQ to contact customer support for this issue:  What is the TurboTax phone number?

 

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