If you have already addressed all of the areas of your return for which Review asked for more information or corrections, you have checked your Internet connection, and the program is not progressing to the next step, first try the following steps:
Try exiting TurboTax, restarting your device and starting TurboTax again.
If, after completing the steps above, you are still not able to progress past Review, try these additional steps:
- Sometimes, if you enter a section and exit it, without making an entry, TurboTax will create a form for the entry that would go with that section, and Review will look for an entry in that form. It could also be that the form was created because of an entry carried over from last year.
- If you have blank forms or forms with a "0" that are not needed, such as for W-2G or K-1, you can delete the form using the button on the screen that displays the form.
If after trying all of the options mentioned you still have the same problem:
See this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.
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