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fredmfields
New Member

HOW CAN I GET LIVE SUPPORT????????????????????????????????????????????????????????? Every time I call I get nothing. Please HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 
3 Replies
DoninGA
Level 15

HOW CAN I GET LIVE SUPPORT????????????????????????????????????????????????????????? Every time I call I get nothing. Please HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

paulrichmond
New Member

HOW CAN I GET LIVE SUPPORT????????????????????????????????????????????????????????? Every time I call I get nothing. Please HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ridiculous.
You get a gatekeeper "Bot" you cannot ever get past.
I've wasted hours trying to get a simple form filled out for a year I've already paid for

Disgusting

DoninGA
Level 15

HOW CAN I GET LIVE SUPPORT????????????????????????????????????????????????????????? Every time I call I get nothing. Please HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


@paulrichmond wrote:

Ridiculous.
You get a gatekeeper "Bot" you cannot ever get past.
I've wasted hours trying to get a simple form filled out for a year I've already paid for

Disgusting


So, when you use this website - https://support.turbotax.intuit.com/contact/

You do not see these web pages =

Contact US 1.JPG

 

And the following screen =

Contact Us 2.JPG

 

And finally the screen where you are provided and 800 number and your Support ID =

Contact Us 3.JPG

 

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